Order tracking

Track Your Order

Follow your Pick Luma order from our warehouse to your door.

Have a tracking number?

You'll find it in your shipping confirmation email. Enter it below to see where your package is.

Opens 17TRACK in a new tab. It works with USPS, YunExpress, CJ Packet and most other carriers.

No tracking number?

Sign in with the email you used at checkout. We'll send you a one-time code, with no password needed, and you'll see every order, its status and its tracking link.

Sign in to see my orders

Can't find your order? Email support@pickluma.com with your order number.

  1. ProcessingWe pack your order within 1–3 business days.
  2. ShippedYou get a tracking number by email. Updates can take 2–3 days to appear.
  3. DeliveredMost orders arrive within 7–12 business days.