Shipping Policy

Thank you for shopping with Pick Luma. We proudly ship to all 50 U.S. states. 🇺🇸 This policy explains how and when your order will arrive.

Shipping Cost

Standard shipping is free on every order within the United States. No minimum spend and no hidden fees at checkout.

Order Processing

Orders are processed within 1–3 business days after your payment is confirmed. Orders placed on weekends or U.S. holidays are processed the next business day. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery Times

After processing, most orders arrive within 7–12 business days. During busy periods (major sales or holidays) delivery can take up to 15 business days. Delivery windows are estimates and can be affected by the carrier, weather, or other factors outside our control.

Order Fulfillment

We partner with dedicated U.S. and international fulfillment centers to keep prices low and selection wide. If you order more than one item, your items may ship from different facilities and arrive in separate packages at different times — this is normal and there is never an extra charge to you.

Tracking Your Order

Once your order ships, we'll email you a tracking number so you can follow its progress. If you haven't received tracking within 5 business days of ordering, please contact us.

Incorrect Addresses & Failed Deliveries

Please double-check your shipping address at checkout. We're not responsible for orders sent to an incorrect or incomplete address provided by the customer. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment.